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<article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ali="http://www.niso.org/schemas/ali/1.0/" article-type="research-article" dtd-version="1.2" xml:lang="en"><front><journal-meta><journal-id journal-id-type="publisher-id">Transactional Analysis in Russia</journal-id><journal-title-group><journal-title xml:lang="en">Transactional Analysis in Russia</journal-title><trans-title-group xml:lang="ru"><trans-title>Транзактный Анализ в России</trans-title></trans-title-group><trans-title-group xml:lang="zh"><trans-title>俄罗斯的交易分析</trans-title></trans-title-group></journal-title-group><issn publication-format="electronic">2782-4349</issn><publisher><publisher-name xml:lang="en">International Institute of Developmental Transactional Analysis</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="publisher-id">321916</article-id><article-id pub-id-type="doi">10.56478/taruj20233172-75</article-id><article-categories><subj-group subj-group-type="toc-heading" xml:lang="en"><subject>"I'm OK, You're OK"</subject></subj-group><subj-group subj-group-type="toc-heading" xml:lang="ru"><subject>"Я - О`кей, Ты - О`кей"</subject></subj-group><subj-group subj-group-type="article-type"><subject>Research Article</subject></subj-group></article-categories><title-group><article-title xml:lang="en">Transactional Analysis in a Business Organization</article-title><trans-title-group xml:lang="ru"><trans-title>Транзактный Анализ в организации бизнеса</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0002-7313-1680</contrib-id><name-alternatives><name xml:lang="en"><surname>Leonova</surname><given-names>Svetlana N.</given-names></name><name xml:lang="ru"><surname>Леонова</surname><given-names>Светлана Николаевна</given-names></name></name-alternatives><address><country country="RU">Russian Federation</country></address><bio xml:lang="en"><p>Practicing psychologist, Transactional Analysis modality, member of SOTA and EATA</p></bio><bio xml:lang="ru"><p>практикующий психолог в модальности Транзактный Анализ, член СОТА и ЕАТА</p></bio><email>leonova-svetlana@yandex.ru</email><xref ref-type="aff" rid="aff1"/></contrib></contrib-group><aff id="aff1"><institution></institution></aff><pub-date date-type="pub" iso-8601-date="2023-04-05" publication-format="electronic"><day>05</day><month>04</month><year>2023</year></pub-date><volume>3</volume><issue>1</issue><issue-title xml:lang="en"/><issue-title xml:lang="ru"/><fpage>72</fpage><lpage>75</lpage><history><date date-type="received" iso-8601-date="2023-04-05"><day>05</day><month>04</month><year>2023</year></date><date date-type="accepted" iso-8601-date="2023-04-05"><day>05</day><month>04</month><year>2023</year></date></history><permissions><copyright-statement xml:lang="en">Copyright ©; 2023, International Institute of Developmental Transactional Analysis</copyright-statement><copyright-statement xml:lang="ru">Copyright ©; 2023, Международный Институт Развивающего Транзактного Анализа</copyright-statement><copyright-year>2023</copyright-year><copyright-holder xml:lang="en">International Institute of Developmental Transactional Analysis</copyright-holder><copyright-holder xml:lang="ru">Международный Институт Развивающего Транзактного Анализа</copyright-holder><ali:free_to_read xmlns:ali="http://www.niso.org/schemas/ali/1.0/"/></permissions><self-uri xlink:href="https://ta-journal.ru/TAR/article/view/321916">https://ta-journal.ru/TAR/article/view/321916</self-uri><abstract xml:lang="en"><p>In this essay, the author talks about how Transactional Analysis can be applied in a business organization processes, and shares her experience of using Transactional Analysis in working with employees and interacting with customers.</p></abstract><trans-abstract xml:lang="ru"><p>Применение Транзактного Анализа в организации бизнеса. Опыт применения Транзактного Анализа в работе с сотрудниками и взаимодействии с клиентами.</p></trans-abstract><kwd-group xml:lang="en"><kwd>Transactional Analysis</kwd><kwd>business</kwd><kwd>business processes</kwd><kwd>organization of business</kwd><kwd>customer interaction</kwd></kwd-group><kwd-group xml:lang="ru"><kwd>Транзактный Анализ</kwd><kwd>бизнес</kwd><kwd>организация бизнеса</kwd><kwd>взаимодействие с клиентами</kwd></kwd-group><funding-group/></article-meta></front><body></body><back><ref-list/></back></article>
